FAQ

Torque Gauges/Torque Testers  search results

We are willing to help you select products, and offer the best solution for you.
Click here to contact us.
URL : http://www.forcegauge.net/en/contact-us

You can discuss your concern with us by Skype. We will show you our measuring instruments and how they work at our Force Measurement Lab.
Click here for the details of IMADA Force Measurement Lab.
URL : http://www.forcegauge.net/en/services/lab

You can try the products in our Force Measurement Lab to ensure operability and suitability before purchase.
Click here for the details of IMADA Force Measurement Lab.
URL : http://www.forcegauge.net/en/services/lab

We have official distributors in many countries, please ask them to purchase.
Click here to see our International Sales Areas.
URL : http://www.forcegauge.net/en/services/sales_area

Please keep the test condition (test speed, direction, temperature and humidity) consistent as possible.
Please make sure to minimize the differences in measurement between operators.
Please make sure that a gauge or attachments are fixed well.

Test results inevitably vary between operators when they use a force gauge by hand. To improve the measurement repeatability, combine a force gauge with a test stand, which offers consistent test direction and speed.
Please click here to see application examples.
URL : http://www.forcegauge.net/en/mesurement/58354.html

Click here to contact us for Test Method Consulting.
URL : http://www.forcegauge.net/en/contact-us

Calibration is a process to verify whether a force/torque gauge maintains good accuracy or not. Force/torque gauges are necessary to be calibrated periodically just like a watch maintenance. IMADA and some of our distributors offer calibration service.
Click here for details of calibration.
URL : http://www.forcegauge.net/en/services/calibration

No. It is NOT broken. NG light indicates that measured value is lower or higher than set points. (-NG: lower than the low set point, +NG: higher than the high set point).
Regarding how to set set points, please see the user guide video in each product web page.
Or you can also refer to the instruction manual.
URL : http://www.forcegauge.net/en/catalog/products/top/forcegauge/digital_forcegauge

No we only accept amplifier (indicator) and load cell (force sensor) as a set for repair and calibration.

It is highly likely that its internal sensor is damaged. If so, the sensor needs to be replaced.
Click here to see how to get repair service.
URL : http://www.forcegauge.net/en/services/repair

Separated Sensor type force gauge gets these signs when the indicator and sensor are disconnected. Make sure that the sensor is connected to the indicator.

Measurement instruments, such as ZTA series, eFA Plus2 series, HTGA series, DTXA series, supply electricity to the connected equipment, such as linear scale, test stand and USB memory. So the battery life will be shorter.

It may be some problems with battery or AC adapter. You can replace the battery or AC adapter by yourself for some products. Please see the user guide video on each product web page. You can also refer to the product instruction manual.
For discontinued products. please see the details of discontinued products page to confirm whether repair is possible or not.
Please click here to see details of repair.
URL : http://www.forcegauge.net/en/services/repair

Please check if it can power on while it is being charged with AC adapter.
Please make sure that the battery is fully charged.

If you still can not solve the problem after the check, then it is likely that internal battery has gone bad or there is problem with AC adapter.
You can replace the battery or AC adapter by yourself for some products. Please see the user guide video on each product web page. You can also refer to the product instruction manual.
Please click here to see details of repair.
URL : http://www.forcegauge.net/en/services/repair

It is likely that a sensor is broken (overloaded). If so, it is necessary to replace the sensor.
Please click here to see details of repair.
URL : http://www.forcegauge.net/en/services/repair

The capacity is the max. force/torque the measurement instrument can measure. As the measurement instruments will be break down due to overload (apply force/torque more than the capacity), please select capacity higher than the max force/torque you want to measure.

[f.s.] means full scale. For example, the tolerance of 50N (full scale) force gauge is [50N × ±0.2% = ±0.1N]. So if the displayed value is 30N, the tolerance is [30N ±0.1N = 29.9N~30.1N].

IMADA products are covered by a one year warranty for materials and workmanship under normal authorized use consistent with the instruction manual provided by IMADA. Please see product warranty card for details. Please keep the warranty card carefully as you can not apply for warranty service without it.
Please contact us if you have any questions.
URL : http://www.forcegauge.net/en/contact-us

We can send you PDF file of instruction manual by email if you tell us the product model and serial number. And kindly note that we can not offer the PDF file for some products.
URL : http://www.forcegauge.net/en/discontinued

The user guide videos shows how to use the products. Please go to each product web page to see the details.

Store the measurement instruments in the supplied carrying case to prevent from force or a shock applying to the measurement shaft.
Please avoid oil, dust, water, and keep it in a cool place.
Please do not use organic solvents for clean.

Please use the supplied battery and AC adapter to charge! It may cause low accuracy, failure of product, or even fire if you do not do so.
Kindly note the battery life may become shorter if you use the products when connecting the AC adapter.

It is vital to calibrate force/torque gauge periodically to maintain the accuracy. IMADA can provide IMADA calibration services and the calibration accredited to “ISO/IEC 17025:2017”, an International Standard for Testing and Calibration Laboratories. (Some product models are excluded)
Please click here for details.

We recommend you select product range (capacity) higher than the max expected force/torque to be loaded.
Please select capacity as 200% of your max expected force to be loaded for the rapid force change test such as break test.
Please select capacity as 150% of your max expected force to be loaded for the stable test.
Please select capacity as higher than the above cases for integration into equipment.

Mechanical force gauge is not suitable for test of rapid force change in short time test or in continuous vibration environment.

We have various kinds of attachments to meet different force measurement needs.
Please click here to see to IMADA attachments.
URL : http://www.forcegauge.net/en/catalog/products/top/attachment

Please click here to contact us for product select.
URL : http://www.forcegauge.net/en/contact-us

We also offer custom made service to meet your special needs. Custom made examples are introduced.
Please click here to see details.
URL : http://www.forcegauge.net/en/catalog/products/top/custom_made

Digit means the last digit of the displayed value. The accuracy of digit is ±1digit.

It is ok with ZT series, DST/V series, DTXS/V series and HTGS/A series.
* It is not recommended to the old product model.

It is normal when you turn on the force gauge immediately after turn off. Please turn off the force gauge leave it for a while. Then turn on again. (* It is not normal during testing)

The current model is USB output.

No. Please purchase the current attachments.

We can offer the certificate according to 1st class standard weight. But we can not offer the certificate according to standard length plate for torque calibration.