FAQ

Software  search results

We are willing to help you select products, and offer the best solution for you.
Click here to contact us.
URL : http://www.forcegauge.net/en/contact-us

You can discuss your concern with us by Skype. We will show you our measuring instruments and how they work at our Force Measurement Lab.
Click here for the details of IMADA Force Measurement Lab.
URL : http://www.forcegauge.net/en/services/lab

You can try the products in our Force Measurement Lab to ensure operability and suitability before purchase.
Click here for the details of IMADA Force Measurement Lab.
URL : http://www.forcegauge.net/en/services/lab

We have official distributors in many countries, please ask them to purchase.
Click here to see our International Sales Areas.
URL : http://www.forcegauge.net/en/services/sales_area

Please keep the test condition (test speed, direction, temperature and humidity) consistent as possible.
Please make sure to minimize the differences in measurement between operators.
Please make sure that a gauge or attachments are fixed well.

Test results inevitably vary between operators when they use a force gauge by hand. To improve the measurement repeatability, combine a force gauge with a test stand, which offers consistent test direction and speed.
Please click here to see application examples.
URL : http://www.forcegauge.net/en/mesurement/58354.html

Click here to contact us for Test Method Consulting.
URL : http://www.forcegauge.net/en/contact-us

IMADA products are covered by a one year warranty for materials and workmanship under normal authorized use consistent with the instruction manual provided by IMADA. Please see product warranty card for details. Please keep the warranty card carefully as you can not apply for warranty service without it.
Please contact us if you have any questions.
URL : http://www.forcegauge.net/en/contact-us

We can send you PDF file of instruction manual by email if you tell us the product model and serial number. And kindly note that we can not offer the PDF file for some products.
URL : http://www.forcegauge.net/en/discontinued

The user guide videos shows how to use the products. Please go to each product web page to see the details.

Please make sure that PC fulfills the required conditions.
Please make sure that operating system is compliant with the software.
Please click here to see IMADA software.

If you still cannot solve the problem, click here to contact us.
URL : http://www.forcegauge.net/en/contact-us

Please make sure that a dedicated cable is used.
-Please make sure to check the connection.
[USB] Please make sure that the force gauge is recognized as a device.
[RS232C] Please make sure that the cable is connected to correct port.
- Please make sure to check the communications port.
[RS232C] Please make sure that the COMPORT connected with a force gauge is selected.

Please check whether cable/connector is damaged. If you have a spare cable, please use it to check.
Please change USB ports to check.

If you still cannot solve the problem, click here to contact us.
URL : http://www.forcegauge.net/en/contact-us

ZLINK4 does not have capture function.
Force Rececorder series has these functions.

The data transfer speed can not be changed in ZT-Logger.
The data transfer speed can be change in Force Logger (ver.2.00). Go to Data→Acquisition Setup→Acquisition Rate on PC to set.
But Force Logger (ver.1.00/1.01) does not has this function.
Please contact us if you want to update the software version.

Go to Settings→Set Up Graphing→Recoring Rate on PC to set.

The force gauge with I/O displacement function (eg: ZTA series) and test stand with linear scale are required.

Is the displacement type of force gauge [OFF]?

The folder has limits of 1000 data storage so please try to create a new one.