Repair Services

We offer repair services including battery replacement, sensor replacement due to overload. Contact your local distributor if you misused the products. Refer to the Common Questions of Products in FAQ.

To ensure a longer product lifetime, the production date, calibration and repair are recorded for each product based on its unique serial number. Please note some old product may not have the record.

How to Use Repair Services

For overseas customers, please contact your local distributor for details.
Or contact us at “Inquiry about Repair” for technical support.
If you send the products to local distributor or IMADA factory for repair, we strongly recommend that you save the setting and internal memory data before shipping. Please click the below link to see how to save them.


See details of calibration by clicking below link.